Lessons from Dalton Archie

I was struck tonight by the style of leadership exhibited by Dalton Archie of Il Fornaio. It is not that he knew each job but that he knew what each job's expectation was; and his team building "events" at every pre-opening are superb. I think I would bring aspiring CEO and funding hopefuls here, and observe what leadership should be: Quiet, directional, engaging, and enthusiastic.